Going forward, Överkalix Värmeverk will be using their meter data for much more than what they do today. A key focus area will be to further lower the return temperature to reduce heat losses in the network, which have so far been as high as 70% on a warm summer day. Other important areas include identification and improvement of misadjusted heat installations as well as optimising the pressure in the distribution network to better match the actual consumption at certain times of the day and night.
“We don’t have the money, personnel or resources to take giant leaps. Instead, we are in a constant process of optimisation – and in that process, our metering solution provides the basis for creating results for the utility as well as for our customers,” says Kenneth Sköld.
As yet another proactive step to improve the customer service and experience, Överkalix Värmeverk has just recently opted to buy Kamstrup’s online solution for visualisation of energy and water consumption to consumers, eButler.
With eButler consumers can get a quick overview and follow their consumption on an hourly basis via their PC or an app on their smartphone or tablet.
In addition to getting detailed insight into their own consumption pattern, consumers can also set up individual limits for when they want to receive immediate and direct notifications in the event of leaks or other irregularities.
In this way, they not only save money but are able to actively adjust their consumption of energy and water.