Services and training

Your trusted partner. Every step of the way

Get full value from your smart metering solution

 

Faster and more efficient meter readings, improved revenue protection, reduced Non-Revenue Water or optimised operations. Regardless of what your goals might be and which products or solutions you buy, it is our ambition to help you achieve them and ensure that you get full value from your investment – with as little fuss as necessary.

When buying a solution from Kamstrup, you choose just how much you want to handle yourself and how much you would like us to manage. We make sure that you get off to a good start and have full access to any necessary day-to-day support.

On top of that, you can choose between a wide array of service options from maintenance and hosting to system operation and monitoring so that you don’t have to worry about the daily operations, IT security, GDPR, performance or repairs. And if you would like to handle all or some of these things on your own, we can help with training to make sure that you have the knowledge and tools you need.

Read on and learn more about our different service options.

 
 
 

All systems go

Leave the operation of your READy system to us

 

With Kamstrup System Operation, we handle the operation of your READy meter reading system to allow you to focus on your core business while we make sure that all systems are running smoothly.

Data is securely collected from your meters at a high performance and your system is always backed up and up to date. You get 24/7 access to your data through READy Manager and we make sure that the data is stored securely, validated and prepared for export to your billing system or other software applications for further analysis.

 

Are you looking for an IT expert?

We’ve got just the team for you

 

You don't need to be an IT expert to have a state of the art smart metering solution. With Kamstrup System Hosting, you don’t have to worry about data security, system updates and hardware upgrades. Because we’ve got that covered.

We take care of your software, IT-platform and data to make sure that both READy Manager and its servers are always up to date and running with a high performance. We configure, install, maintain and update your READy software while ensuring a high level of security to make sure that your data is not compromised.  Along with the day-to-day operation, we handle any necessary investments and maintenance so that you get the maximum performance with a minimal effort.

Let us find the leaks in your distribution network

 

If you have flowIQ® 2200 water meters, our data analysts can help analyse the acoustic noise registered by the meters and monitor your service connections and distribution mains for potential leaks.

We notify you of any possible leaks and give you the information needed to efficiently verify and locate them so that you can target your leak detection and  reduce your Non-Revenue Water.

 
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