The efforts SWMC put into generating awareness about water conservation and consumption-based billing has paid off. In the last 2 years, the number of high-volume consumers show a sharp decline and the otherwise low consumption consumers are now seen on the map due to the transparent and automatic meter reading mechanism.
The council has also realised and converted many unauthorised connections, thereby adding accountability at each step. Previously, most Shirpur citizens worried that their water bill would increase once the meters were installed but after seeing their exact consumption readings and being billed accordingly, they are now committed to conserving water.
“We now know how much water we are consuming on a daily basis and we are using it carefully. Even with the scarcity of water and depleting rainfall, we are assured that we will have an equitable water supply since we are paying as per consumption. This meter is very useful for that” says, Harish
Mahajan, citizen of Shirpur.
The effect of increased awareness is very noticeable and promising for the future, says Shri Amol Bagul, Chief Officer, SWMC: “We usually see a huge spike in water consumption in May compared to April due to the summer season, but this time, thanks to customer awareness and meter installation,
we have actually been able to save 15 million litres of water in May, 2018.”
Furthermore, he boasts about the 100% revenue collection the council experiences since smart metering solution came into operation.