The True Cost of Quality

In this conversation, Kamstrup Solution Manager Jake Piccioni discusses how meter quality, design, and manufacturing directly influence long-term system performance and utility return on investment. He explains that while cheaper meters may appear cost-effective upfront, they often introduce issues such as water intrusion, fragile components, and inaccurate data, ultimately driving higher lifetime costs. Piccioni outlines how Kamstrup’s fully sealed, non-wetted ultrasonic design, reinforced composite materials, and rigorous in-house manufacturing and testing processes eliminate common failure points and ensure accuracy. He also highlights the crucial role of reliable data for customer trust, billing integrity, and leak detection, illustrated through real utility results such as significant revenue recovery in Streetsboro, Ohio.

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