Services and Support

Your trusted partner. Every step of the way.

Get full value from your smart metering solution

 

More efficient and accurate meter readings, improved return on investment, reduced non-revenue water or optimized operations. Regardless of what your goals might be and which products or solutions you purchase, it is our ambition to ensure that you get comprehensive value from your investment – with minimal challenges. 

When buying a solution from Kamstrup, you choose how engaged you want to be. We make sure that you get off to a good start and have full access to any necessary day-to-day support and allow you to decide how much you want to handle versus us. 

On top of that, a wide array of service options from maintenance and hosting to system operation and monitoring are available so that daily operations – including IT security, performance or repairs - are not a daily hassle. And, if you would like to handle all or some of the responsibilities of these key things on your own, we offer training so that you have the knowledge and tools needed to be successful.

 
 
 

All systems go

Leave the operation of your READy system to us

 

With Kamstrup System Operation, we handle the operation of your READy meter reading system to allow you to focus on your core business while we make sure that all systems are running smoothly.

Data is securely collected from your meters at a high performance and your system is always backed up and up to date. You get 24/7 access to your data through READy Manager and we make sure that the data is stored securely, validated and prepared for export to your billing system or other software applications for further analysis.

 

Are you looking for an IT expert?

We’ve got just the team for you

 

You don't need to be an IT expert to have a state-of-the-art smart metering solution. With Kamstrup System Hosting, you don’t have to worry about data security, system updates and hardware upgrades. Because we’ve got that covered. 

We take care of your software, IT-platform and data to make sure that both READy Manager and its servers are always up to date and running with a high performance. We configure, install, maintain and update your READy software while ensuring a high level of security. Along with the day-to-day operation, we handle any necessary investments and maintenance so that you get the maximum performance with minimal effort.

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