With Kamstrup’s support solution you get fast, effective and personal support for your meter reading system. Our many years of experience and expertise is available to you, when you need it.
Additionally, we take care of software updates and, once a year, we give you input on how you can optimize your IT system.
Additionally, we take care of software updates and, once a year, we give you input on how you can optimize your IT system.
Your benefits
Expertise at hand
Our support team is ready to help you by telephone, email or via our online service desk. Through our service department, you get access to Kamstrup’s collective expert knowledge and experience.
Annual input for IT setup
We perform an annual system check where we review your entire meter reading system’s IT setup and ensure that it runs smoothly. You get suggestions for improvement, and we can tell you when it is necessary to replace your IT equipment, so you avoid unnecessary investments.
Preparedness in emergency situations
In the event of operational failure or other critical situations, we help you minimize the consequences and normalize operations as quickly as possible. Get in touch
Our support team is ready to help you by telephone, email or via our online service desk. Through our service department, you get access to Kamstrup’s collective expert knowledge and experience.
Annual input for IT setup
We perform an annual system check where we review your entire meter reading system’s IT setup and ensure that it runs smoothly. You get suggestions for improvement, and we can tell you when it is necessary to replace your IT equipment, so you avoid unnecessary investments.
Preparedness in emergency situations
In the event of operational failure or other critical situations, we help you minimize the consequences and normalize operations as quickly as possible. Get in touch
Always updated software
We implement your software updates directly via a remote connection. You avoid any hassle and never have to wonder whether your software is updated.
Knowledge sharing at user group meetings*
At the annual user group meeting, you get updated knowledge and the opportunity to connect with a network of like-minded peers about your experiences and solutions.
*User group meetings take place in selected countries. Contact Kamstrup to learn more. Read more about our support agreement
We implement your software updates directly via a remote connection. You avoid any hassle and never have to wonder whether your software is updated.
Knowledge sharing at user group meetings*
At the annual user group meeting, you get updated knowledge and the opportunity to connect with a network of like-minded peers about your experiences and solutions.
*User group meetings take place in selected countries. Contact Kamstrup to learn more. Read more about our support agreement
